Many iPhone 11 users are frustrated when their screen stops responding. This guide helps you fix touchscreen problems without wasting time or money.
To fix iPhone 11 touchscreen issues, try restarting, updating iOS, or resetting settings. If hardware damage is the cause, screen replacement may be necessary.
These problems often seem random. But they usually follow a pattern. Let me walk you through the causes and practical solutions that have worked for many of our clients.
How to fix iPhone 11 touchscreen not working?
It’s stressful when your iPhone screen won’t respond, especially when you’re relying on it for work or daily use. But don’t panic, this is usually fixable.
Start by force restarting your iPhone 11. If that doesn't work, update the system or reset settings. Hardware damage may require screen replacement.
In my ten years of working with mobile phone parts and repair technicians, I’ve seen this issue appear frequently with the iPhone 11. It often happens after a minor drop or after an iOS update.
Step-by-step software checks
The first thing to do is isolate whether it’s a software or hardware issue.
| Step | Action |
|---|---|
| 1 | Force restart the phone (Quickly press Volume Up, then Volume Down, then hold Power until you see the Apple logo) |
| 2 | Update to the latest iOS version |
| 3 | Check for third-party app conflicts in Safe Mode |
| 4 | Reset all settings (Settings > General > Transfer or Reset iPhone > Reset All Settings) |
| 5 | Backup and do a full factory reset as a last resort |
When to consider hardware failure
If none of the above works, you likely have a faulty digitizer. This is the layer beneath the glass that senses touch.
I’ve had customers in Spain send us iPhone 11 units that had no visible damage, but the touchscreen didn’t respond. In those cases, replacing the display solved the issue. We always test new screens three times before shipping them out, and we make sure there’s no delay in helping clients meet urgent repair needs.
How do I fix my iPhone 11 screen glitch?
Screen glitches can look like flickering, lines, ghost touch, or delayed response. These glitches often seem like bugs, but sometimes the screen is damaged.
To fix screen glitches, restart your phone, update iOS, or disable auto-brightness. If it still glitches, screen replacement is often the best fix.
I’ve had customers ask if this is a software bug. It might be, especially after an update. But in many cases, the screen flex cable is damaged or the display is poorly seated inside the frame.
Common causes of screen glitches
Let’s break this down by potential causes and what to do:
| Cause | What to check | Fix |
|---|---|---|
| iOS bugs | Happens after an update | Reinstall or update iOS |
| Loose screen cable | Occurs after a drop or repair | Open and reseat flex cable |
| Cheap replacement screen | Glitches under pressure or heat | Replace with high-quality LCD/OLED |
| Hardware failure | Lines, touch delays, or ghosting | Replace screen with tested unit |
Why quality parts matter
Some clients have bought cheap screens online and then come to us after repeated glitches. Our advice? Never compromise on screen quality.
At XFD Phone Parts, we provide different quality levels (TFT, Soft OLED, Hard OLED) for iPhone 11 screens. Our warehouse team does triple inspections. We know how a 2% defect rate can ruin a business relationship. That’s why we test every screen before shipping.
Does the iPhone 11 have screen issues?
Many users ask whether this is a known issue with the iPhone 11 or just bad luck. There’s a reason for the confusion.
Yes, some iPhone 11 models have known screen problems. Apple acknowledged issues and offered free replacements for certain units.
In fact, Apple launched a replacement program in 2020 for iPhone 11 units made between November 2019 and May 2020. Those phones had faulty display modules that caused the screen to become unresponsive.
How to check if your phone qualifies
Here’s how to check whether Apple’s program applies to your phone:
- Go to Apple’s support site
- Enter your iPhone’s serial number
- See if it qualifies for a free repair
But what if your phone isn’t covered? That’s where we come in.
What we offer as a solution
We’ve supported many clients in France who were outside Apple’s coverage. They didn’t want to wait weeks or ship the phone abroad. So they ordered our high-quality iPhone 11 screens.
Our clients often choose Soft OLED for its color accuracy and flexibility. For budget repairs, some choose high-grade TFT screens. We make sure every screen is tested and packaged safely, especially for international deliveries.
How to fix iPhone 11 screen freeze?
A frozen screen can lock you out of the entire phone. It's frustrating, especially when your data is stuck inside and you're in a hurry.
To fix a frozen iPhone 11 screen, do a force restart. If freezing continues, update iOS or reset all settings. Persistent freezing may mean screen or motherboard damage.
I remember helping a customer in Barcelona who dealt with random freezing every time he opened Instagram. At first, we thought it was app-related. But after testing, we found a defect in the screen that caused overheating and freezing.
Ways to fix screen freeze
Let’s go over the usual process to fix this:
| Step | Action |
|---|---|
| 1 | Force restart your iPhone |
| 2 | Update all apps and iOS |
| 3 | Check if freezing happens in Safe Mode |
| 4 | Reset all settings |
| 5 | Factory reset (after backing up) |
| 6 | If still freezing, open the phone and check for hardware issues |
When it’s not software
Sometimes the screen is causing the freezing. Especially with screens replaced by non-certified technicians. If the screen sends irregular signals, it can confuse the motherboard.
I recommend always using tested screens from trusted suppliers. At XFD Phone Parts, we test all touch, display, and frame fitment before packing. Our triple-check system includes testing with actual apps, not just system diagnostics. That’s how we help customers reduce post-sale returns.
Conclusion
iPhone 11 screen issues can usually be fixed with the right checks or a quality replacement. Always act fast, use reliable parts, and test thoroughly.
